1Q. WHAT IS YOUR CANCELLATION POLICY?
1A: Our cancellation policy varies depending on the specific service and booking terms. Please refer to our booking terms and conditions for detailed information. Generally, we require a certain amount of advance notice for cancellations to avoid fees.
2Q: HOW FAR IN ADVANCE SHOULD I BOOK A RESERVATION?
2A: We recommend booking your reservation at least 24 hours in advance, especially for peak times and special occasions. However, we can often accommodate last-minute requests, subject to availability.
3Q: WHAT TYPES OF VEHICLE DO YOU OFFER?
3A: We offer a diverse fleet of luxury vehicles, including sedans, SUVs, and executive cars, to accommodate various group sizes and preferences.
4Q: WHAT AREAS DO YOU SERVICE?
4A: SFO Ground Transportation primarily services the San Francisco Bay Area, including San Francisco, Oakland, San Jose, and the surrounding areas.
5Q: HOW CAN I BOOK A LIMOUSINE WITH BLACK CHAUFFEUR LIMO SERVICE?
5A: Booking a limousine with us is easy. You can make a reservation through our website, by calling our customer service team, or by emailing us directly. We recommend booking in advance, especially for special events and peak times, to ensure availability.
6Q: IS SMOKING ALLOWED IN THE VEHICLES?
6A: No, All the vehicles are smoking free.
7Q: DO I NEED TO CALL TO CONFIRM MY PICK UP?
7A: Once the reservation is confirmed, we will send you an email for confirmation that means that your pickup has been scheduled and you don`t have to call.
8Q: DO YOU PROVIDE CAR SEATS FOR THE CHILDREN?
8A: Yes, child seats are available on request.
9Q: WHAT ARE THE BUSINESS PHONE NUMBERS?
9A: Our phone numbers are as follows i.e., Toll free (877) 594-5187 & Local (408) 394-3575
10Q: IS YOUR COMPANY LICENSED?
10A: BLACK CHAUFFEUR LIMO SERVICE is licensed & bonded by Public Utility Commission in the State of California i.e., TCP 46320- B