Reservations and support
Call, Text, WhatsApp, or Reserve Online
Call +1 (408) 461-8899 for reservation assistance, trip changes, vehicle questions, and time-sensitive transportation updates. For written communication, text or WhatsApp +1 (408) 394-3575. Existing customers should include the passenger name or reservation reference when available.
For an immediate price and availability request, use our secure online reservation form. Black Chauffeur Limo Service provides pre-arranged chauffeured transportation and is not an on-demand taxi or rideshare service. Same-day availability is not guaranteed.
- Main line: +1 (408) 461-8899
- Text or WhatsApp: +1 (408) 394-3575
- Email: [email protected]
- Service base: Sunnyvale, California
- Reservation support: Open 24/7, 365 days a year
Service details
Information to Include With Your Request
Accurate trip details help our reservation team confirm the appropriate vehicle, pickup plan, travel time, and quote. Please provide as much information as possible when calling or sending a message.
For airport or private-aviation service, include the airline and flight number or the FBO and tail number when available. For weddings, corporate schedules, events, wine-country transportation, or Sprinter charters, include every planned stop and any timing or access instructions.
- Pickup address, destination, date, and requested pickup time
- Passenger count and estimated luggage
- Airline and flight number or private-aviation FBO details
- Preferred vehicle or Mercedes-Benz Sprinter request
- Child-seat, meet-and-greet, accessibility, or special itinerary needs
Local connections
Bay Area Chauffeur Reservation Support
Our Sunnyvale-based reservation team coordinates pre-arranged transportation throughout Silicon Valley, the San Francisco Bay Area, Santa Cruz County, the Monterey Peninsula, Napa Valley, and Sonoma County.
Customers contact us for SFO, SJC, OAK, and MRY airport transportation; private aviation and FBO pickups; executive and corporate travel; point-to-point and hourly chauffeur service; Mercedes-Benz Sprinter transportation for up to 14 passengers; weddings; concerts; sporting events; cruise-port connections; and transportation-only wine tours.
Guest experience
How far in advance should I contact Black Chauffeur Limo Service?
Reserve as early as possible, especially for airport departures, weekends, holidays, weddings, conferences, golf events, wine-country itineraries, and Mercedes-Benz Sprinter transportation. Requests are accepted subject to vehicle, chauffeur, itinerary, and operating availability.
Pickup planning
What details are needed for an airport pickup?
Provide the passenger name, mobile number, arrival airport, airline, flight number, arrival date, destination, passenger and luggage count, and any requested meet-and-greet or child-seat service. Flight details support monitoring, but passengers should also keep their phones available after landing.
Pickup planning
Can I contact you about a private flight or FBO pickup?
Yes. Include the airport, FBO, tail number when available, estimated arrival or departure time, passenger contact, destination, luggage requirements, and any aircraft-side or terminal coordination instructions. Access remains subject to airport and FBO procedures.
Service details
Does sending a message create a confirmed reservation?
No. A phone call, text, WhatsApp message, email, or online request does not by itself confirm transportation. A reservation is confirmed only after Black Chauffeur Limo Service accepts the itinerary and provides confirmation.