Privacy Policy

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Trip details and scheduling information
• Passenger count
• Billing address
• Payment details (processed securely via third-party providers)
• Company name (for corporate reservations)

This information is referred to as Customer Information.

Automatically Collected Information When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Referring website
• Pages visited
• Date/time activity
• Website interaction behavior

This information helps improve website performance and booking experience. Technologies used include Cookies, Log files, Analytics tools, and Pixels. Learn more about cookies at: http://www.allaboutcookies.org How We Use Your Information We use your information to:

• Process reservations
• Confirm bookings
• Provide chauffeur transportation services
• Coordinate pickup and arrival logistics
• Monitor flight arrivals when applicable
• Communicate trip updates
• Provide customer support
• Improve website functionality
• Prevent fraud or misuse
• Meet legal and regulatory obligations
• Support corporate travel coordination

We do not sell customer personal information.

Payment Information Security Payments made through our website are securely processed through trusted third-party providers such as Stripe and reservation platform integrations. Black Chauffeur Limo Service does not store full credit card numbers on our servers. All transactions are protected using encrypted HTTPS connections.

Sharing of Information Black Chauffeur Limo Service does not sell or rent personal information. Information may only be shared when necessary to:

• Process payments
• Provide transportation services
• Coordinate chauffeur dispatch operations
• Support reservation platform functionality
• Comply with legal requirements
• Prevent fraud or unauthorized activity

Service providers may include secure payment processors, reservation technology providers, and authorized dispatch personnel.

Cookies and Tracking Technologies Our website uses cookies to:

• Improve booking experience
• Remember user preferences
• Analyze website traffic
• Optimize site performance

You may disable cookies in your browser settings. Disabling cookies may affect some website features.

Communication Preferences By submitting a reservation or contacting us, you agree that we may contact you regarding:

• Booking confirmations
• Chauffeur coordination updates
• Reservation reminders
• Service-related notifications

You may opt out of promotional communications at any time.

Call Recording Policy Phone calls with Black Chauffeur Limo Service may be monitored or recorded for:

• Reservation accuracy
• Service quality improvement
• Staff training
• Security compliance

Data Security We maintain administrative, technical, and physical safeguards including:

• Secure servers
• Encrypted HTTPS connections
• Restricted access to authorized personnel
• Confidentiality policies for staff
• Secure payment processor compliance standards

Customer information is accessed only when required to perform transportation services.

California Privacy Rights (CCPA / CPRA) If you are a California resident, you have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Request disclosure of how your data is used
• Request limitation of certain data uses where applicable

To submit a privacy request, contact us by phone at +1 (408) 461-8899 or at https://www.blackchauffeurlimo.com. Requests are handled according to California privacy law requirements.

Data Retention We retain personal information only as long as necessary to:

• Provide transportation services
• Maintain reservation records
• Meet accounting and tax obligations
• Resolve disputes
• Comply with legal requirements

Children's Privacy Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links Our website may contain links to third-party services such as:

• Payment processors
• Mapping providers
• Reservation systems
• Aviation facility partners

Black Chauffeur Limo Service is not responsible for third-party privacy practices.

Do-Not-Call Policy (TCPA Compliance) Black Chauffeur Limo Service complies with the Telephone Consumer Protection Act (TCPA). We contact customers only regarding:

• Reservations
• Transportation services
• Service confirmations
• Requested information

Customers may request communication preferences at any time.

How You Can Help Protect Your Information We recommend customers:

• Review travel confirmations carefully
• Avoid sharing passwords
• Ignore suspicious email requests for payment credentials
• Verify secure websites begin with https
• Review annual credit reports at: https://www.annualcreditreport.com

Identity-theft guidance is available at: https://www.ftc.gov/idtheft Updates to This Privacy Policy We may update this Privacy Policy periodically. Updates will be posted on https://www.blackchauffeurlimo.com. Continued use of our website indicates acceptance of any updates.

Contact Information Black Chauffeur Limo Service, 600 E Weddell Dr #247, Sunnyvale, CA 94089, United States Phone: +1 (408) 461-8899 Website: https://www.blackchauffeurlimo.com TCP 46320-B