Privacy Policy · Privacy
Privacy Policy
Last updated: September 4, 2026 Black Chauffeur Limo Service LLC ("Black Chauffeur Limo Service," "we," "our," or "us") respects your privacy. This policy explains how we collect, use, disclose, and retain information when you visit blackchauffeurlimo.com, request a quote, make a reservation, communicate with us, or use our chauffeur transportation services.
Information We Collect We may collect information you provide, including your name, telephone number, email address, company name, billing contact information, pickup and drop-off locations, flight or private-aviation details, travel schedule, passenger and luggage information, requested vehicle, child-seat request, accessibility or service preferences, and communications with our reservation team.
Please provide only the information needed to arrange your transportation. If you provide information about another traveler, you represent that you are authorized to provide it for the reservation.
Website and Device Information When you use our website, we and our service providers may collect technical information such as IP address, browser and device type, referring page, pages viewed, approximate location derived from IP address, date and time, and interactions with website features.
We use Google Analytics and similar technologies to understand website use and improve performance. These services may use cookies or comparable identifiers. You can manage cookies through your browser settings; blocking some cookies may affect website functionality.
How We Use Information We use information to prepare quotes; create, confirm, modify, and complete reservations; select an appropriate vehicle; coordinate chauffeurs, dispatch, airport and FBO pickups; monitor flights; communicate arrival and trip updates; process payments; provide support; maintain business and accounting records; protect our services; resolve disputes; and comply with legal obligations.
Payments and Booking Providers Payment and reservation functionality may be provided by third-party booking and payment processors. Payment information submitted through those services is handled under their privacy and security practices. We may receive transaction status, billing contact information, and limited payment-related records needed to administer the reservation, but we do not ask customers to send complete card information through ordinary email or text message.
How We Disclose Information We may disclose information to chauffeurs, dispatch personnel, affiliates, subcontracted transportation providers, booking platforms, payment processors, website hosting and analytics providers, communications providers, professional advisers, insurers, and government authorities when reasonably necessary to provide the requested service, operate our business, protect safety or legal rights, or comply with law.
When another transportation provider assists with a reservation, we share only information reasonably needed to perform and coordinate that trip.
Sale of Personal Information We do not sell personal information for money. If our practices change in a way that creates additional rights under applicable California law, we will update this notice and provide the required choices.
Reservation Communications, SMS, and WhatsApp When you request a quote or reservation and provide a telephone number, we may call or send service-related SMS or WhatsApp messages concerning confirmations, chauffeur details, pickup coordination, delays, changes, receipts, and customer support. Message and data rates may apply. Message frequency varies by reservation.
You may ask us to stop nonessential text messages at any time. Reply STOP to an applicable SMS thread or contact us directly. Service-related communication may still be necessary to complete an active reservation. WhatsApp use is also subject to WhatsApp's terms and privacy practices.
Data Retention and Security We retain information for as long as reasonably necessary for transportation services, customer support, accounting, tax, insurance, dispute resolution, fraud prevention, and legal compliance. Retention periods vary by record type.
We use reasonable administrative, technical, and physical safeguards. No website, transmission, or storage system can be guaranteed completely secure, so customers should not send sensitive credentials or complete payment-card information through unsecured messages.
California Privacy Rights California residents may have rights under applicable law to request information about certain personal information, request correction or deletion, and receive information about certain disclosures. These rights apply subject to legal exceptions and the scope of the law.
To submit a privacy request, email [email protected] or call +1 (408) 461-8899. We may need to verify your identity and authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.
Children's Privacy Our website and reservation services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. A parent, guardian, or responsible adult may provide information needed to arrange a child seat or family transportation.
Third-Party Websites and Services Our website may link to or use third-party maps, booking tools, payment services, social networks, app stores, analytics services, and messaging platforms. Their privacy practices are governed by their own notices, and we are not responsible for their independent practices.
Policy Updates We may update this policy to reflect changes in our services, technology, providers, or legal obligations. The updated version will be posted on this page with a revised date.
Contact Us Black Chauffeur Limo Service LLC 600 E Weddell Dr #247, Sunnyvale, CA 94089, United States Email: [email protected] Main line: +1 (408) 461-8899 Text/WhatsApp: +1 (408) 394-3575 California TCP 46320-B